Though I was cursed with a true "lemon," Jeff, Todd, & their crew, keep my piece of cr*p purring like a kitten! With nearly 180,000 miles, they NEVER do any work that is excessive, yet always let me know when something cannot be overlooked. Let's face it: those of us who decide to drive the Mercedes are destined to drop serious coin on repairs & maintenance. It hurts like hell- no way around that. Jeff & crew are there to make the pain tolerable. Amen to that!!!